Pre-Sales Business Analyst

Ta' Xbiex
Work Type: Full Time

Are you a highly experienced Business Analyst with a real passion for Tech? Are you seeking the opportunity to work with the most cutting-edge products with the hungriest development teams? Then this is the next step for you.

Company Overview:

ICON is an award-winning tech company with over 20 years’ experience in providing digital transformation advisory and execution services to help customers achieve efficiency, growth and profitability.

ICON is a Microsoft Partner and is built on a team of brilliant and highly trained individuals. Its teams are multidisciplinary and contain certified professionals and highly dedicated resources who work on local and international projects across various industries and sectors.

All our processes are governed by ISO9001:2015.

About the Role:

Our Business Development team is responsible for attracting and onboarding new customers within the local and EU market. This is done through a consultative approach which starts from the initial discovery of the customer’s pain points and/or business opportunities and continues through to the identification and presentation of a commercially viable technical solution.

What we expect you to do:

Tender Bid Management:

  • Identifying and assessing new tender opportunities within the local and EU market for the key services provided by ICON (IT advisory, software development, enterprise web application development),

  • Collaborating with the Head of Business Development to devise a successful strategy for winning the bid, including the identification of unique selling points and go-to-market strategies,

  • Pre-sales analysis to fully understand the requirements and coordinate with the Technical Architect to identify the most economically advantageous technical solution,

  • Creating a comprehensive tender response including a written understanding of the clients’ requirements, proposed technical solution, delivery plan and any supporting information that may be necessary to strengthen the bid (e.g. process maps, wireframes etc.).

Pre-Sales Consultancy:

  • Participate in pre-sales workshops to assess the customers’ pain points and/or business opportunities,

  • Conduct market/competitor research to ensure a broad understanding of the customers’ domain,

  • Coordinate with the Head of Business Development and Technical Architect to devise a viable technical solution whether this may involve a Proof of Concept, MVP or an end-to-end solution,

  • Deliver presentations and/or demos to stakeholders as may be necessary.

  • Use data analytics to analyse internal processes and improve these continuously.

  • Assist the Solutions Delivery team to develop detailed specifications for the production team, including use cases, test cases, Jira tickets, etc, as may be necessary.

The Ideal Candidate:

We are looking for the following skills:

  • Bachelor’s degree or higher in ICT and/or business

  • Minimum of 3 years’ experience in Business Analysis

  • Excellent communications skills in English (written and verbal)

  • Strong organizational skills with the ability to manage multiple projects & products and tasks at a time

  • Able to thrive under pressure and consistently deliver top-quality results

  • Ideally a good knowledge of JIRA and Confluence or similar project management tools

  • Familiar with the high importance of UI/UX

  • Able to work well with customers and have a proven customer experience focus

  • Excellent interpersonal skills, including the ability to liaise with different teams

  • Positive attitude

  • Comfort in working in a continuously changing environment and flexible to change and adjust priorities in a fast manner

  • Multiculturalism: ICON welcomes other cultures and speaking a second language apart from English will be considered a plus

  • Very proactive approach, assertiveness and ability to work independently

Why Work at ICON?

  • ICON is a fast-growing technology company that focuses on business development activities across Europe.

  • ICON is an ISO 9001 accredited company with partner ties to Google, Microsoft, and AWS.

  • The environment here is charged: intelligent co-workers and fascinating projects.

  • An informal yet goal-oriented work culture that values employee health and wellbeing.

  • Well-designed offices centrally located on the Ta’ Xbiex seafront.

  • Training and continuous professional development are highly valued and supported.

  • ICON promotes a healthy work-life balance and offers numerous family-friendly measures.

  • Discover what it's like working for ICON:

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